Trans inclusion at work: Talent knows no boundaries

Published: 1 Nov 2024

Back to Event reports


In Mexico’s Dive In event on trans inclusion in the workplace, we heard powerful stories from transgender individuals about their journeys and experiences. These stories highlighted the importance of creating supportive, inclusive spaces that enable everyone to bring their full selves to work. Here are three key takeaways for building an affirming workplace culture for all.


1. Building Safe Spaces for Trans Employees

Creating a welcoming workplace begins with making everyone feel safe, especially for trans employees who may encounter unique challenges.

  • Allyship Matters: Being an ally doesn’t require grand gestures. Sometimes, it’s as simple as asking, "How would you like to be referred to?" Acts like using a colleague’s chosen name and pronouns can make a huge difference. As one speaker, Ro Portillo, noted, “Be there for everyone; we won’t know what’s going on in other people’s heads, but we can let them know we’re a safe place for them.”
  • Communication and Education: Being a true ally means both engaging in open, respectful communication and proactively learning about gender identity topics. Allies who educate themselves can offer more effective support and help foster a culture of understanding.
  • Representation and Visibility: Representation is key. Ensuring that trans individuals and allies are visible throughout the workplace, from daily interactions to leadership positions, reinforces that acceptance is both encouraged and celebrated.


2. Respect Everyone’s Identity

Every individual’s journey is unique, and respect for this diversity is essential.

  • Beyond Stereotypes: Trans people are everywhere—in all families, roles, and communities—and are not limited to the portrayals we might see at Pride events or on television. “Every company, business, service, or product that isn’t communicated through equality will struggle to find a market,” Ari Vera observed, emphasising how inclusion strengthens not just workplaces but also customer relationships.
  • Respect Privacy: Each person has a right to privacy, and workplaces should foster an environment where everyone feels safe in their identities without fear of judgment. This respect is crucial in hiring and talent development, particularly in industries like insurance, where diversity remains underrepresented.
  • Concrete Protocols for Inclusion: Many companies are taking practical steps to support trans employees, from gender-inclusive restroom access to using chosen pronouns. These measures help everyone feel validated and secure, which enhances productivity and focus.


3. Providing Holistic Support

Inclusion isn’t just about policy; it requires comprehensive support across all aspects of the workplace.

  • Encouraging Communication and Growth: Even if a company doesn’t have fully developed inclusion resources, leaders can foster a culture of openness and continuous learning. David Valenzuela shared, “As soon as I was ready, I said it, and everyone was there for me—without pressure or questions.” Supporting employees through their personal journeys can significantly impact a workplace’s inclusivity.
  • Attracting and Retaining Diverse Talent: Inclusive workplaces are better equipped to attract and retain diverse talent. Companies can foster this inclusivity by hosting LGBTQ+ events, establishing I&D networks, and embedding diversity and inclusion guidelines within their recruitment processes.

At the event we were introduced to a Spanish-language glossary with relevant terms for these discussions


Final Thoughts

The event underscored a profound truth: talent knows no boundaries. Embracing diversity and creating trans-inclusive workplaces not only supports individual employees but strengthens our workforce, inviting everyone to contribute their best selves authentically.